Why aren’t all SMEs getting into Social Media

By | September 30th, 2012|Categories: Business|Tags: , , , , , , , |

Image CC - http://www.flickr.com/photos/fidenaut/4486173747/ Some SMEs are not using Social Media or not using it correctly Just being active on social media platforms like Google+ Twitter and Facebook can improve the way consumers view a company. Maybe they should read this How social media can benefit small businesses  If only for customer service, we the consumers want this..   Why? the following story could have been avoided, if the company was more accessible and responsive, correct use of social media can do this. Without going into it, I had already been let down by one company and had lost 4 days. Next stop - Wedo Beds I had seen a few companies on-line offering the same bed and mattress for about the same price on Next Day Delivery. It was quite an unusual bed - as it was 4ft and black/brown - to match other furniture. Businesses supplying this product were companies that I had never heard of, I searched for them on Facebook, Twitter and Google+ nothing. There was nothing on the website with links for social [...]